Pet Supplies Shop

Pets Care & Lifestyle

Quality Things for Loving Pets

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Most frequently asked queries

Clear your doubts

What is Pawswave

Pawswave is a group of pets specialists that focuses on pets care, pets lifestyle and pets grooming. We are the No1 upcoming pet supplies store. With our Pet Hair Dryer, we believe that we can help many pet owners achieve an effective result when drying combing their loved pets by utilising our latest technology.

I just placed an order, when will it ship?

Short AnswerWe try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@pawswave.com

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to  info@pawswave.com and we will be happy to assist you in any way we can. 

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

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